Guest Safety – Hideaway at Royalton Negril, An Autograph Collection All-Inclusive Resort - Adults Only

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Guest Safety

Guest Safety

Diamond Clean Guest Rooms

All high-touch surfaces disinfected
Hard surfaces thoroughly cleaned and disinfected
Linens washed in high-temperature washing machines
Non-essential amenities removed to minimize potential infection
Increased frequency of cleaning and disinfection
Housekeeping team fully equipped with PPE
Rooms deep cleaned and sanitized upon guest checkout

360° Clean Approach

Hand sanitizer available throughout the resort
Resort staff fully equipped with PPE
Social distancing measures in effect
All high-touched surfaces frequently sanitized
Contactless key wristbands disinfected before use
Frequent sanitization of the pool and beach areas

Family First

All entertainment staff, fitness instructors and spa therapists to wear PPE
Hand sanitation stations available at the entrance of the spa and fitness center
Activities with body contact suspended until further notice
Theater sanitized at the end of each performance

Advanced Dining Safety

Restaurant staff equipped with PPE during service
Restaurant & bar capacity reduced to maintain physical distancing
Hand sanitizer provided upon entrance and exit of each restaurant
Tables, chairs, and service stations cleaned after each use
Buffets no longer offer self-service
Cookies and pastries individually packaged
Food stations with plexiglass guards
Hand sanitizer available at each buffet station
All bar equipment sanitized regularly

Physical Distancing & Protection

Signage and informative messages displayed throughout the common areas
Floor markers situated around the resorts' common areas to encourage social distancing
Furniture rearranged in common areas to ensure a safe distance between guests
All indoor guest facilities to have reduced guest capacities

Staff Care, Training & Awareness

Mandatory use of PPE
Staff required to frequently clean their hands
Resort staff required to practice physical distancing
All employees to undergo health screenings before each shift

Frequently Asked Questions