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Guest Safety
Guest Safety

Elevated Safety and Cleanliness Protocols

At our All-Inclusive by Marriott resort, your safety is our top priority. We have elevated our already high cleanliness standards to safeguard the well-being of our guests and employees.
We are closely following guidelines set by the World Health Organization (WHO), the Center for Disease Control (CDC), and local ministries of health. Rest assured, sanitization and cleanliness will be present in every corner. Welcome to Royalton Blue Waters where safety doesn't come in the way of your peaceful stay in paradise.
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Frequent Cleaning and Sanitation Across the Property

  • Guest Features

    Diamond Clean Guest Rooms:

    • All high-touch surfaces are disinfected
    • Hard surfaces are thoroughly cleaned and disinfected
    • Linens are washed in high-temperature washing machines
    • Non-essential amenities are removed to minimize potential infection
    • Increased frequency of cleaning and disinfection
    • The housekeeping team is fully equipped with PPE
    • Upon guest check-out, rooms are deep-cleaned and sanitized

    360° Clean Approach

    • Hand sanitizer stations are available throughout the resort
    • The resort staff is fully equipped with PPE
    • Social distancing measures are in effect
    • All high-touched surfaces are frequently sanitized
    • Contactless key wristbands are disinfected before use
    • Frequent sanitization of the pool and beach areas

    Family First

    • All entertainment staff, fitness instructors, and spa therapists wear PPE
    • Hand sanitation stations are placed at the entrance of the spa, fitness center, kid’s club, and theater
    • Activities with body contact are suspended until further notice
    • The theater is sanitized at the end of each performance
    • Superior cleaning in effect for kids’ club facilities and equipment

    Advanced Dining Safety

    • Restaurant staff is equipped with PPE during service
    • Restaurant & bar capacity reduction to maintain physical distancing
    • Hand sanitizer station is placed upon entrance and exit of each restaurant
    • Tables, chairs, and service stations cleaned after each use
    • Buffets will no longer offer self-service
    • Cookies and pastries are individually packaged
    • Food stations now have Plexiglass guards
    • Hand sanitizers are available at each buffet station
    • All bar equipment is sanitized regularly

    Physical Distancing and Protection

    • Signage and informative messages will be displayed throughout common areas
    • Floor markers are situated around resorts' common areas to encourage social distancing
    • Furniture has been rearranged in common areas to ensure a safe distance between guests
    • All indoor guest facilities will have reduced guest capacities

    Staff Care, Training and Awareness

    • Mandatory use of PPE
    • Staff are required to frequently clean their hands
    • Resort staff are required to practice physical distancing
    • All employees undergo health screenings before each shift
    • All employees have received comprehensive Safety-Assured Vacations training

Frequently Asked Questions