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Guest Safety

Safety-Assured Vacations

The safety of our staff and guests is of utmost priority to us at Royalton Negril. We have reinforced our cleanliness standards following guidelines set by the World Health Organization (WHO), the Center for Disease Control (CDC), and local ministries of health. 
All touchpoints and common areas of the resort are sanitized keep safety in mind. Ranging from check-in areas, kids clubs, gyms, fitness centers, and spas to restaurants, bars, elevators, guestrooms, and all public and key areas throughout resorts, rigorous health protocols are in place.
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Royalton Negril, An Autograph Collection All-Inclusive Resort-Guest Safety

Diamond Clean Guest Rooms

  • All high-touch surfaces are disinfected
  • Hard surfaces are thoroughly cleaned and disinfected
  • Linens are washed in high-temperature washing machines
  • Non-essential amenities removed to minimize potential infection
  • Increased frequency of cleaning and disinfection
  • The housekeeping team is fully equipped with PPE
  • Upon guest check-out, rooms are deep cleaned and sanitized
  • Diamond Clean Guest Rooms

    Royalton Negril, An Autograph Collection All-Inclusive Resort-Guest Safety

    360° Clean Approach

    • Hand sanitizer available throughout the resort
    • Resort staff fully equipped with PPE
    • Social distancing measures are in effect
    • All high-touched surfaces are frequently sanitized
    • Contactless key wristbands disinfected before use
    • Frequent sanitization of the pool and beach areas
    • 360° Clean Approach

      Royalton Negril, An Autograph Collection All-Inclusive Resort-Guest Safety

      Family First

      • All entertainment staff, fitness instructors, and spa therapists wear PPE
      • Hand sanitation stations available at the entrance of the spa, fitness center, kid's club, and theater
      • Activities with body contact are suspended until further notice
      • The theater will be sanitized at the end of each performance
      • Superior cleaning in effect for kids clubs' facilities and equipment
      • Family First

        Royalton Negril, An Autograph Collection All-Inclusive Resort-Guest Safety

        Advanced Dining Safety

        • Restaurant staff equipped with PPE during service
        • Restaurant & bar capacity reduction to maintain physical distancing
        • Hand sanitizer provided upon entrance and exit of each restaurant
        • Tables, chairs, and service stations cleaned after each use
        • Buffets will no longer offer self-service
        • Cookies and pastries are individually packaged
        • Food stations now have plexiglass guards
        • Hand sanitizer available at each buffet station
        • All bar equipment is sanitized regularly
        • Advanced Dining Safety

          Royalton Negril, An Autograph Collection All-Inclusive Resort-Guest Safety

          Physical Distancing & Protection

          • Signage and informative messages will be displayed throughout common areas
          • Floor markers are situated around resorts' common areas to encourage social distancing
          • Furniture has been rearranged in common areas to ensure a safe distance between guests
          • All indoor guest facilities will have reduced guest capacities
          • Physical Distancing & Protection

            Royalton Negril, An Autograph Collection All-Inclusive Resort-Guest Safety

            Staff Care, Training & Awareness

            • Mandatory use of PPE
            • Staff are required to frequently clean their hands
            • Resort staff are required to practice physical distancing
            • All employees undergo health screenings before each shift
            • All employees have received comprehensive Safety-Assured Vacations training
            • Staff Care, Training & Awareness

              Frequently Asked Questions

              • What is Safe Vacation Assurance?
                Safe Vacation Assurance is a measure to effectively manage the safety protocols throughout our large property. A Safety-Assurance Team is in a position to ensure the strict adherence of all guidelines and comprehensive implementation of sanitation, physical distancing, and cleaning protocols to protect guests and employees alike. Staff is thoroughly trained on these guidelines.
              • What is Clean Supplier Commitment?
                Taking the guest safety measures in Royalton Negril premises one step further, now vendors are also obliged to adhere to the safety norms inside the resort premises. Agreements have been put in place with our suppliers and partners to ensure they operate following new regulations for the products or services which they provide.