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Guest Safety

Safety-Assured Vacations

Yours's, and our staff's health and safety are of utmost importance to us at Royalton Punta Cana. We have reinforced strict cleanliness standards following guidelines set by the World Health Organization (WHO), the Center for Disease Control (CDC), and local ministries of health.
We ensure all common touchpoints across our luxury resort are cleaned and highly sanitized. From the lobby, gym, and on-site restaurants, to the spa, elevators, guestrooms, and public places in the resort, all areas go through rigorous sanitization and cleaning. Book your stay with us and enjoy a peaceful tropical getaway with us.
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Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino-Guest Safety

Diamond Clean Guest Rooms

  • All high-touch surfaces disinfected
  • Hard surfaces thoroughly cleaned and disinfected
  • Linens washed in high-temperature washing machines
  • Non-essential amenities removed to minimize potential infection
  • Increased frequency of cleaning and disinfection
  • The housekeeping team fully equipped with PPE
  • Rooms deep cleaned and sanitized upon guest check-out.
    • Diamond Clean Guest Rooms

      Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino-Guest Safety

      360° Clean Approach

      • Hand sanitizer available throughout the resort
      • Resort staff fully equipped with PPE
      • Social distancing measures in effect
      • All high-touched surfaces frequently sanitized
      • Contactless key wristbands disinfected before use
      • Frequent sanitization of the pool and beach areas
      • 360° Clean Approach

        Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino-Guest Safety

        Family First

        • All entertainment staff, fitness instructors, and spa therapists wear PPE
        • Hand sanitation stations available at the entrance of the spa, fitness center, kid's club, and theater
        • Activities with body contact suspended until further notice
        • The theater sanitized at the end of each performance
        • Superior cleaning in effect for kids' clubs' facilities and equipment
        • Family First

          Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino-Guest Safety

          Advanced Dining Safety

        • Restaurant staff equipped with PPE during service
        • Restaurant & bar capacity reduced to maintain physical distancing
        • Hand sanitizer provided upon entrance and exit of each restaurant
        • Tables, chairs, and service stations cleaned after each use
        • Buffets no longer offer self-service
        • Cookies and pastries individually packaged
        • Food stations with plexiglass guards
        • Hand sanitizer available at each buffet station
        • All bar equipment sanitized regularly
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          • Advanced Dining Safety

            Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino-Guest Safety

            Physical Distancing & Protection

          • Signage and informative messages displayed throughout the common areas
          • Floor markers situated around the resorts' common areas to encourage social distancing
          • Furniture rearranged in common areas to ensure a safe distance between guests
          • All indoor guest facilities to have reduced guest capacities
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            • Physical Distancing & Protection

              Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino-Guest Safety

              Staff Care, Training & Awareness

            • Mandatory use of PPE
            • Staff required to frequently clean their hands
            • Resort staff required to practice physical distancing
            • All employees to undergo health screenings before each shift
            • All employees given comprehensive Safety-Assured Vacations training
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              • Staff Care, Training & Awareness

                Frequently Asked Questions

                • What is Safe Vacation Assurance?
                  Safe Vacation Assurance is a measure to manage safety protocols throughout our luxury resort in Punta Cana. We have a safety assurance team in place to ensure strict adherence to all guidelines. Comprehensive implementation of sanitation, physical distancing, and cleaning protocols have been put in place to protect guests and staff alike, and our staff is thoroughly trained on these procedures.
                • What is Clean Supplier Commitment?
                  We have taken the guest safety measures in Royalton Punta Cana one step further. Our vendors are also now obliged to adhere to the safety norms inside the resort. Agreements have been put in place with our suppliers and partners to ensure they operate following new regulations for the products or services they provide.
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