Hideaway at Royalton Punta Cana FAQs
- Playa Arena Gorda, Carretera Macao, Punta Cana Dominican Republic
- Hideaway at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only phone number
With pristine beaches, ample dining, and plenty of recreation for the family - Punta Cana is your dream tropical paradise. We are eagerly awaiting your arrival.
Here are a few frequently asked questions to help you before you start your journey. Know about the latest tourist guidelines in the Dominican Republic, resort policies, directions to our location, and the status of amenities and inclusions. Take the best foot forward, and see you soon at our All-Inclusive by Marriott resort.Read More About
Frequently Asked Questions
- How far is Hideaway at Royalton Punta Cana from Punta Cana Airport?
- Is Hideaway at Royalton Punta Cana on the beach?
- Is Hideaway at Royalton Punta Cana an all-inclusive resort?
- What does the All-Inclusive Experience include?
- What are some services and offerings that are not included in the All-Inclusive Experience?
- WHAT YOU NEED TO KNOW BEFORE BOOKING
- Why do I need to include the exact number of guests, including children and their ages, when booking an All-Inclusive Experience?
- How can I correct my reservation if I didn´t include the correct number of guests and/or children´s ages when making my booking?
- Why am I charged for additional people on my reservation?
- What are the cancellation policies?
- What happens if you do not arrive at the hotel for your scheduled reservation?
- If I request a high floor or a specific building, will my request be accommodated?
- What age is considered a child?
- Are the extra person charges the same for children, teens and adults?
- I am traveling alone. Do you have rates for a single person?
- Does the rate change if I have more than one person in the room? What happens if I book one adult but arrive with two adults and one child?
MARRIOTT BONVOY PROGRAMDo I earn Marriott Bonvoy Points if I book through royaltonresorts.com?
- If I call Marriott Reservations, book on marriott.com, or on the Marriott Bonvoy Mobile App, is there a difference from when I book on royaltonresorts.com?
- Do I earn Marriott Bonvoy Elite Night Credit when booking through royaltonresorts.com?
- Why does my reservation from royaltonresorts.com not appear in my Marriott Bonvoy Mobile app?
- Can I apply a Suite Night Awards to my reservation?
- Am I able to use my Marriott Bonvoy points to pay for a stay through royaltonresorts.com?
- Can I take advantage of Cash + Points?
- Am I able to book higher room categories with my Marriott Bonvoy Points like swim-out suites, presidential suites, chairman suites, etc.?
- What status does a Marriott Bonvoy Member need to access The Exclusive Elite Areas?
- Will I receive an upgrade to the Diamond Club Level if I am a Marriott Bonvoy Elite Member?
- Can I earn and redeem Marriott Bonvoy Points when staying at Royalton Luxury Resorts properties?
- Are Marriott Bonvoy Elite Member Benefits included if you book directly on Royalton Resorts websites?
- Is late checkout guaranteed for Marriott Bonvoy Members?
- As a Marriott Bonvoy Member will I receive a complimentary room upgrade? When could it be guaranteed? What does "upgrade" mean?
- Will I be able to use Marriott Bonvoy Points to cover room charges or incidental charges on my folio?
- How do I add my Marriott Bonvoy Member Number to a booking?
- How long does it take for Marriott Bonvoy Points to post to my account?
- What´s included with an Award Redemption Booking at an All-Inclusive by Marriott Bonvoy property?
- Since I can only use Marriott Bonvoy Points to pay for the base stay (room for two persons), can I use Marriott gift cards to pay the extra-person charges?
- Do I earn Marriott Bonvoy Points when booking throught a third party?
- If I am traveling with a group, do I earn Marriott Bonvoy Points for my stay?
All-Inclusive Additional QuestionsDo All-Inclusive by Marriott Bonvoy Resorts participate in Best Rate Guarantee?
- Are guests able to add premium-level drinks at Royalton Luxury Resorts, upon check-in?
- Can I arrange tours and local experiences during my stay at a Royalton Luxury Resort?
- How old do I need to be to check into a Royalton Luxury Resort?
- Do All-Inclusive by Marriott Bonvoy Resorts accept Marriott egift cards?
- What´s the dress code for the restaurants at Royalton Luxury Resorts?
- What can I expect in terms of entertainment and atmosphere at a Royalton Luxury Resort?
- What is the cost of a cabana, and can I book it prior to arrival at a Royalton Luxury Resort?
- Do you provide transportation to and from the airport to/from Royalton Luxury Resorts?
- Do you cater to gluten-free,vegan or vegetarian guests at Royalton Luxury Resorts?
- Do you do anything special for anniversaries or special celebrations at Royalton Luxury Resorts?
- How do I upgrade to the Diamond Club at a Royalton Luxury Resort and what does it include?