Planet Hollywood Cancun
Upgrade to the STAR Class™
Enjoy an experience above and beyond the already stellar service that we provide with an upgrade to STAR Class™. Our best-in-class suites with premier views, a pillow menu for the perfect night's sleep, and a fridge stocked with your preferred drinks and snacks set the stage for a memorable stay in our tropical paradise.
Enjoy a range of luxury services like personal agent assistance, personal rider, VIP exclusive access to our lounge, pool areas, and restaurants, preferred room locations, and more. So what are you waiting for? Upgrade to STAR Class™ and get ready for a vacation of a lifetime.
STAR Class™ Benefits
Features:
- Personal agent to handle all arrangements and reservations
- Personal rider with preferred bar labels and in-room snacks
- Preferred room locations
- Private pool for Star Class™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Exclusive access to The Green Room lounge
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in green lounge
- Evening hors d'oeuvres and afternoon snacks including decadent desserts in Green Room Lounge
- Upgraded robes and slippers in room
- 20% discount on spa treatments (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- Upgraded room service menu
- Complimentary access to the hydrotherapy pool (reservation required, 1 hour of hydrotherapy per room per stay)
- Pillow menu
- Complimentary access to FlowRider the ultimate surf machine (some restrictions apply)