Royalton Antigua FAQs

• Yes, you will earn Marriott Bonvoy Points for your your qualifying room rate and other qualifying charges and qualifying charges.
•   Visit Marriott Bonvoy® All-Inclusive supplemental terms and conditions for additional information.

• Yes, some multi-room suites can only be booked at royaltonresorts.com due to technical requirements not yet supported directly through Marriott.com or the Marriott Bonvoy Mobile App.

·         Also, when booking through royaltonresorts.com there are some room categories and destinations that allow a fourth or fifth occupant in the room if they are a child. The Marriott.com website and Marriott Bonvoy Mobile App cannot make the determination if the fourth occupant is a child or an adult, so a fourth or fifth occupant is not allowed at all.

·         If you encounter either of these two booking conditions above, be assured that booking via the royaltonresorts.com website will ensure you get the correct price for the fourth occupant in your room and you can also book multi-room suites. Booking qualified rates on royaltonresorts.com are eligible for Marriott Bonvoy Member Benefits and Marriott Bonvoy Points; however, the booking will not appear in 'My Trips' on the Marriott Bonvoy Mobile App or on the Marriott.com website.

·         If the reservation was booked at a qualifying rate, then yes, you will receive Elite Night Credit providing you personally paid for and stayed in the room.

·         Visit Marriott Bonvoy® All-Inclusive supplemental terms and conditions for additional information.

·         Only reservations made via the Marriott Bonvoy Mobile App, on Marriott.com or through one of the Marriott Global Reservations offices will display in 'My Trips'.

• No, if you would like to redeem Points for a stay, the reservation must be made via the Marriott Bonvoy Mobile App, on Marriott.com or through one of the Marriott Global Reservations offices.

• No, Marriott Bonvoy Points may only be redeemed for standard room categories at All-Inclusive by Marriott Bonvoy properties. Higher room categories are not eligible for Points redemption. 

• Marriott Bonvoy Benefits at-a-Glance

• ·         Yes, Members will earn ten (10) base Marriott Bonvoy Points for each U.S. dollar or the currency equivalent, on qualifying charges that are incurred and paid for by the Member.

   

  Marriott Bonvoy Award Redemption Stays must be booked directly through Marriott direct channels. For redemption details please visit www.marriott.com/loyalty/terms/supplemental-terms/All-Inclusive.mi#redeeming

  
  

• Yes, Elite Member Benefits are included in stays that qualify, including reservations made via the Royalton Resorts Toll-free numbers and the Royalton Resorts website.
  

• Late checkout is not guaranteed and is subject to availability. It can be requested on arrival and is subject to availability on the day you check out
  

• Complimentary Enhanced Room Upgrade is for Gold Elite Members and higher.

·         This benefit is subject to availability on the day of arrival and is limited to the Member's personal guest room, at no additional charge.

·         Enhanced rooms may include rooms with desirable views, rooms on high floors, corner rooms, or rooms with special amenities.

·         Upgrades are subject to availability as identified by the property and cannot be guaranteed.  

• No, redeeming Points towards the room folio charges is not available at Royalton Luxury Resort properties.
  

•  Please allow up to 10 days following the completion of your stay for any earned Marriott Bonvoy Points to post to your account. After 10 days, please fill out the Report a Missing Stay form, if needed.

• Yes, Marriott Gift Cards can be used for payment at participating All-Inclusive by Marriott Bonvoy properties. They may be purchased at gifts.marriott.com. Marriott Gift Cards may be available for Marriott Bonvoy point redemption at Shop with Points.
• Click here to view available options
• While Marriott gift cards can be used for payment, a valid credit card will still need to be presented at check-in to establish credit.

• No, stays booked through a third party are ineligible for earning Points.
• For more information, please visit: Marriott Bonvoy® supplemental terms and conditions for All-Inclusive 

•  No. All-Inclusive by Marriott Bonvoy Resorts do not currently participate.

• The brands and types of drinks vary by property. Guests who book selected room types, such as Diamond Club room categories, will receive featured brand options by property.
• Different options of premium drinks and food that are not part of the All-Inclusive Experience, can be purchased on-property during your stay.

•  Yes, during your stay you will be able to book a wide range of tours and excursions through Royalton Excursions. They will not be included in the cost of your room. Based on the location and activity, you may be able to charge the cost of these activities and tours directly to your room bill.

• Guests need to be 18 years old to check into a room.. At the Grand Lido Negril Au-Naturel, An Autograph Collection All-Inclusive Resort - Adults Only, guests must be 21 years of age to check in

• Yes, Marriott eGift cards are accepted at All-Inclusive by Marriott Bonvoy Resorts.

• The All-Inclusive Experience includes lively entertainment during the day and evenings in several common areas of the resort to entertain guests of all ages. Some activities include fitness and sports activities, games for children (at family-friendly resorts) and live music, among others.

• The cost for cabana rental and services varies per resort and per destination. To know more about prices and how to make your reservation before your arrival, please contact the property information desk
  

• Our friends from Nexus Tours can provide you with the transportation service from any of our Royalton destinations. Please contact them through: royalton.nexustours.com/services/

• Meal offering varies per property and destination, but most restaurants at Royalton Luxury Resorts offer vegan or vegetarian options.