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Website Accessibility

Date: 4/6/2021  
At Marriott Hotels and Resorts we are committed to providing an excellent online experience for all our guests - including those with hearing, vision, and other disabilities.

To ensure this, Marriott Hotels and Resorts strives to substantially conform with Level AA success criteria of the Website Content Accessibility Guidelines (WCAG) 2.2 . Our website is designed, developed, and maintained in accordance with these guidelines, including regular testing.

If you are having difficulty using this website because of a disability or have an issue to report, we are here to receive your feedback and provide you with access to all of the information and functionality on this website. Please call our Customer Engagement Center at 1-800-535-4028 or consult our worldwide telephone reservations page.
 

Measures to support accessibility

Marriott Hotels and Resorts takes the following measures to ensure accessibility of Marriott Hotels and Resorts:
  • Employ formal accessibility quality assurance methods.
 

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Marriott Hotels and Resorts is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.
 

Feedback

We welcome your feedback on the accessibility of Marriott Hotels and Resorts. Please let us know if you encounter accessibility barriers on Marriott Hotels and Resorts:
  • Phone: 301-380-3000
  • Business Address: 10400 Fernwood Rd, Bethesda, Maryland 20817
 

Compatibility with browsers and assistive technology

Marriott Hotels and Resorts is designed to be compatible with the following assistive technologies:
 
 
Marriott Hotels and Resorts is not compatible with:
 
  • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
  • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.
 

Technical specifications

Accessibility of Marriott Hotels and Resorts relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
 
  • HTML
  • CSS
  • JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
 

Limitations and alternatives

Despite our best efforts to ensure accessibility of Marriott Hotels and Resorts, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.
 

Assessment approach

This website was assessed for accessibility by the following approaches:
 
  • Self-evaluation at site launch
  • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 01/06/2025; 12/03/2024; 11/29/2024; 11/08/2024; 10/15/2024; 10/03/2024; 09/09/2024; 08/25/2024; 08/02/2024; 07/02/2024; 06/04/2024; 06/03/2024; 05/02/2024; 04/11/2024; 04/10/2024; 04/09/2024; 04/02/2024; 03/28/2024; 03/22/2024; 03/05/2024; 02/28/2024; 02/23/2024; 02/02/2024; 01/02/2024; 01/01/2024; 12/29/2023; 12/28/2023; 12/06/2023; 11/29/2023; 11/02/2023; 10/03/2023; 09/04/2023; 08/02/2023; 07/03/2023; 06/01/2023; 05/01/2023; 04/27/2023; 04/03/2023; 03/01/2023; 02/03/2023; 01/23/2023; 01/02/2023; 12/29/2022; 12/23/2022; 12/21/2022; 12/08/2022; 12/02/2022; 11/29/2022; 11/05/2022; 10/04/2022; 09/13/2022; 09/02/2022; 08/24/2022; 08/20/2022; 08/02/2022; 07/11/2022; 07/02/2022; 06/28/2022; 06/27/2022; 06/02/2022; 03/03/2022; 02/01/2022; 01/17/2022; 01/04/2022; 12/21/2021; 12/03/2021; 11/03/2021; 10/26/2021; 10/04/2021; 09/25/2021; 09/02/2021; 09/01/2021; 07/28/2021; 07/26/2021; 07/01/2021; 06/05/2021; 06/01/2021; 05/29/2021; 05/03/2021; 04/06/2021
 

Date

This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.